Customer Testimonials

Happy customers of Budget share their success stories and reviews.

Very fast and efficient service and everything exactly as promised and expected. Excellent clean, neat, tidy car.
Maroochydore Airport January 2012

No fuss, efficient experience. Will definitely use Budget again.
Sydney Airport January 2012

All round very happy with service and vehicle - thanks!
Melbourne City January 2012

Rental was straightforward. Price was the most competitive. Very easy, very happy!
Adelaide, January 2012

I booked online - everything went smoothly - all paper work was ready when I arrived at the rental office.
Melbourne City, December 2011

Completely up to expectations - a fine experience of your services.
Sydney Airport, December 2011

I really appreciated being offered, and taking advantage of the offer, a Camry Hybrid for the day. It may have cost a little more, but the experience was worth it. Thanks.
Canberra Airport, December 2011

Staff were absolutely brilliant - helped us overcome several problems (we booked an inappropriate vehicle, but they helped us swap to another one, and also allowed us to extend the return time even though the next customer had to be contacted). Absolutely fantastic service!!!
Artarmon, December 2011

Melbourne Airport is always a good experience, efficient, experienced and responsive.
Melbourne Airport, November 2011

 Very smooth and hassle free at both ends. Very competitive rates.
Newcastle City - Sydney Airport, November 2011

Great service and staff where great in Brisbane and the Gold Coast. Thanks heaps.
Brisbane Airport, November 2011

Great, I am a recently signed up business customer of Budget and would not have done so if previous experiences had not proved extremely satisfactory.
Launceston Airport, November 2011

I changed to Budget a few years back after having a poor experience with another company and I have never looked back.
Cairns Airport, October 2011

We were so so happy with the car. With only 1500 kms on the clock, it was a dream. And the "kermit the frog" green was very cool! Thanks so much.
Perth City, October 2011

 Everytime I visit the Alexandria depot, the service and their understanding of my needs is met at an exceptional level.
Alexandria, October 2011

 I am a regular customer of Budget whether through my employer or privately. I have always found value and customer service excellent.
Adelaide City, October 2011

The customer service at pickup and drop off was excellent - well done!
Perth Airport, June 2011

An AWESOME experience.
Kings Cross, June 2011

Had a wonderful experience while my car was being repaired. Great customer service and exceptional presentation of your cars. Keep up the good work!
Townsville City, June 2011

Great service and really appreciated been given an upgrade.
Sydney Airport, June 2011

The staff at Cairns airport were awesome. The desk staff were polite and extremely helpful. The guy in the carpark was also very helpful both on collection and return of the car.
Cairns Airport, May 2011

Great service, automatic EToll is fantastic!
Kings Cross, May 2011

I always rent the car from Budget Alexandria, they are always the best!
Alexandria, May 2011

Great overall experience. Best deal available at the time. I would not hesitate to use you again.
Melbourne Airport, May 2011

Always friendly and efficient, will rates more than comparable.
Sydney Airport, April 2011

Overall, excellent. A class above their peers.
Perth Airport, April 2011

It was great that the baby car seat was already in the car and installed - made for a quick getaway from the airport. Thank you we really appreciated that.
Brisbane Airport, April 2011

Congrats on being the only car rental company that has factored in a solution to the Sydney tolls....!
Sydney Airport, April 2011

Have tried other companies but now only book with Budget.
Coolangatta Airport, March 2011

It surpassed our expectations. We were given a larger vehicle and an automatic, when we ticked the cheapest option online. It was perfect for the Tasmanian roads. Thank you very much Budget.
Hobart Airport, March 2011

I was impressed with your staff in Canberra, particularly when I left a pair of reading glasses behind and was contacted in Brisbane as soon as then plane had landed as to what instructions they required. Many thanks, David
Canberra Airport, March 2011

The vehicle was exceptionally clean and smelt very nice. It was a pleasure to drive. Thank you Budget.
Coolangatta Airport, March 2011

Great service. Great product. Will use again.
Melbourne City, February 2011

Keep up the good work!
Hobart Airport, February 2011

Quick and easy. An excellent service!
Canberra Airport, February 2011

Fantastic service from polite, friendly staff. Thank you
Adelaide Airport, February 2011

The staff when picking up the car and returning the car were great. Friendly and professional.
Cairns City, January 2011

I was really impressed with the vehicle, they even upgraded me. I rented with a competitor last time but will definitely stay with Budget now. The car was fantastic, really really really happy. Thanks, made my stay great.
Cairns Airport, January 2011

We were pleasd to receive an upgrade to the next size up car.
Perth Airport, January 2011

Very pleased with the service and the car was upgraded. Excellent.
Adelaide Airport, January 2011