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Frequently Asked Questions

Answers to commonly asked questions can be found in our FAQ section.

Download Tax Invoice/Receipt

You can download a copy of your tax invoice/receipt by entering your details on our get e-receipt page.

Call Us

Reservations

Free Call: 1300 362 848

Local Number: 02 9353 9399

From Overseas: +61 2 9353 9399

Hours (EST): Mon - Fri 5.30am - 9pm, Sat - Sun 6am - 6pm

Customer Service

For past rentals only

Free Call: 1800 150 278

Hours: Mon - Fri 6am - 7pm, Sat - Sun 8.30am - 5.30pm

Roadside Assistance

Free Call: 1800 656 550

Email Us

Choose a category below and complete the details to email us.

• Car Reservation Question
• Billing Question
• Fastbreak or RapidRez Profile Question
• Small or Mid-Size Business Account Enquiry
• Large Corporate Business Account
• Website Feedback 
• Mobile Reservation Website or App Feedback 
• Franchise Opportunity

International Phone Numbers

View phone numbers for international Budget offices outside of Australia.