Frequently Asked Questions

Answers to commonly asked questions can be found in our FAQ section.

Download Tax Invoice/Receipt

You can download a copy of your tax invoice/receipt by entering your details on our get e-receipt page.

Call Us

Reservations

Free Call: 1300 362 848

Local Number: 02 9353 9399

From Overseas: +61 2 9353 9399

Hours (EST): Mon - Fri 7.30am - 6pm, Sat - Sun 8am - 5pm

Customer Service

For past rentals only

Free Call: 1800 150 278

Hours: Mon - Fri 7.30am - 6pm

Roadside Assistance

Free Call: 1800 656 550

Email Us

Choose a category below and complete the details to email us.

• Reservation & Booking Enquiries
• Billing & Customer Service Enquiries (Past Rentals)
• Fastbreak or RapidRez Profile Questions
• Website & App Feedback 
• Other Questions
• Franchise Opportunity

International Phone Numbers

View phone numbers for international Budget offices outside of Australia.