- Forgot username?Forgot Customer Number?
- Forgot password?
- Not You?
-
- Need an account? Create an Account
-
Create an Account
Not a Member? Join Now
lbl.prof.createAccountMsg,budgetlbl.prof.signInMoreOpt,budgetlbl.prof.moreLoginOpt,budget
- If you already have a 6 digit Wizard number, Go Here!
VERIFICATION CODE OPTION
VERIFICATION CODE VIA SMS
VERIFICATION CODE VIA EMAIL
For added security, we will send you a verification code to verify your identity.
Please choose a way to receive your verification code.
Receive by Text:
{{vm.securityAssessmentSummary.otpTokenverifiers.phoneNumber.value}}
Receive by Email:
{{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}
VERIFICATION CODE
Resend Verification Code.
ACCOUNT LOCKED
Sorry, the maximum number of attempts has been reached. For your security your account has been locked.
To activate your account, click on the link we sent to your email at {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}
EMAIL SENT
Email to reactivate your account sent.
PASSWORD EXPIRED
RESET PASSWORD
If you did not receive an email please check your junk folder. For further assistance please contact our website team.
RESET PASSWORD
5-Star Safety
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
msg.corporateAccount.savingsMessage,budget
msg.corporateAccount.sameCompanySuccessMessage,budget
msg.corporateAccount.differentCompanySuccessMessage,budget
msg.corporateAccount.workinginCompanyMessage,budget {{vm.cbpCustomer.accountName}} ?
msg.corporateAccount.verifyIdAtCounterMsg,budget
msg.corporateAccount.youCanAlways,budget msg.corporateAccount.addNewDiscountNumberMessage,budget msg.corporateAccount.ifYouhaveOne,budget
AFIA Introduces New Australian Car Rental Code of Practice AFIA Introduces New Australian Car Rental Code of Practice
MEDIA RELEASE
1 MARCH 2018
The Australian Finance Industry Association (AFIA) – Fleet & Rental Division has today released a new national Car Rental Code of Practice. AFIA Rental Group members make up a significant proportion of the Australian car rental industry and have committed to delivering enhanced protections for their customers.
As the Australian body for car rental companies, AFIA developed the Code to provide greater transparency and enhanced consumer confidence around car rental practices, on a national scale. The Code ensures an industry standard is set and met on a wide range of issues including: transparency of pricing and credit card charging practices, rental contract terms and damage assessment and billing. This is supported by a clear process to allow customers to raise complaints with our members where they should be resolved in a timely and fair manner. On those occasions where customers may want further consideration following a member’s decision, a further conciliation process is provided.
AFIA spokesperson and Chairman of the Fleet Leasing & Rental Division, Mr Spiro Haralambopoulos, (Managing Director, LeasePlan Australia) said AFIA members welcomed the Code, with key industry players such as Avis, Budget, Hertz, Europcar, Thrifty, East Coast Car Rentals / Sixt, Bayswater Car Rental and Redspot / Enterprise showing their support for this important industry framework.
“AFIA Rental Group members make up a significant proportion of the Australian market. Our members fully support the Code, and welcome greater transparency and consistency in practice across the industry, to provide enhanced service to customers and strengthen the industry’s reputation,” said Mr Haralambopoulos.
Users of car rental services can hire from AFIA Rental Group members with confidence knowing that those organisations have committed to complying with these national standards, including accurate representation of products and services, clear pricing and contract terms, and fair and reasonable action for any damage to a vehicle.
“AFIA, together with its Rental Group members, see the Code as key to reinforcing consumer confidence by ensuring the industry undertakes open, fair and honest dealings with customers, providing assurance that they can expect the highest level of professionalism and integrity when using an AFIA member,” he said.
The new AFIA Code of Practice will be implemented nationally from 1 March 2018. For a copy of the Code and further information we encourage you to visit: https://www.afia.asn.au/fleet-leasing-and-rental-divison/
-ENDS-
For more information, please download the AFIA MEDIA RELEASE or CAR RENTAL CODE OF PRACTICE.
MEDIA RELEASE
1 MARCH 2018
The Australian Finance Industry Association (AFIA) – Fleet & Rental Division has today released a new national Car Rental Code of Practice. AFIA Rental Group members make up a significant proportion of the Australian car rental industry and have committed to delivering enhanced protections for their customers.
As the Australian body for car rental companies, AFIA developed the Code to provide greater transparency and enhanced consumer confidence around car rental practices, on a national scale. The Code ensures an industry standard is set and met on a wide range of issues including: transparency of pricing and credit card charging practices, rental contract terms and damage assessment and billing. This is supported by a clear process to allow customers to raise complaints with our members where they should be resolved in a timely and fair manner. On those occasions where customers may want further consideration following a member’s decision, a further conciliation process is provided.
AFIA spokesperson and Chairman of the Fleet Leasing & Rental Division, Mr Spiro Haralambopoulos, (Managing Director, LeasePlan Australia) said AFIA members welcomed the Code, with key industry players such as Avis, Budget, Hertz, Europcar, Thrifty, East Coast Car Rentals / Sixt, Bayswater Car Rental and Redspot / Enterprise showing their support for this important industry framework.
“AFIA Rental Group members make up a significant proportion of the Australian market. Our members fully support the Code, and welcome greater transparency and consistency in practice across the industry, to provide enhanced service to customers and strengthen the industry’s reputation,” said Mr Haralambopoulos.
Users of car rental services can hire from AFIA Rental Group members with confidence knowing that those organisations have committed to complying with these national standards, including accurate representation of products and services, clear pricing and contract terms, and fair and reasonable action for any damage to a vehicle.
“AFIA, together with its Rental Group members, see the Code as key to reinforcing consumer confidence by ensuring the industry undertakes open, fair and honest dealings with customers, providing assurance that they can expect the highest level of professionalism and integrity when using an AFIA member,” he said.
The new AFIA Code of Practice will be implemented nationally from 1 March 2018. For a copy of the Code and further information we encourage you to visit: https://www.afia.asn.au/fleet-leasing-and-rental-divison/
-ENDS-
For more information, please download the AFIA MEDIA RELEASE or CAR RENTAL CODE OF PRACTICE.