Yes, you can save time and money by pre-paying most reservations. We offer a discounted rate when you pre-pay, however please note that cancellation/no-show fees apply. Pre-pay is not available for bookings made within 4 days of your travel or for Corporate rate bookings.
If you need to cancel at least 24 hours prior to your scheduled pick-up time, you may cancel and request a refund less a fee of up to 82.50 AUD cancellation fee (including GST).
If you need to cancel within 24 hours prior to the scheduled pick-up time, you may request a refund less a fee of up to 165.00 AUD cancellation fee (including GST). If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a non-cancellation fee of the entire prepaid amount will apply and we will retain the full amount.