1. At the Airport or Budget Office

    A. Review maps and other visitor information before leaving the rental car area or other location. Reading a map while driving is dangerous and can indicate you are unfamiliar with the area. Always ask for directions before leaving the rental counter.

    At airports, rental car plazas or other transportation terminals, do not leave luggage unattended. If there is more than one person in your party, assign someone to stay with the bags. Only the renter and any additional drivers are required to sign the documentation to rent the car.

  2. Your Rental Vehicle

    A. Familiarise yourself with the vehicle's safety equipment, including hazard lights, windshield wipers, the spare tyre, seat belts and door locks. Always be alert to your surroundings and know how to reach your destination prior to your departure.

    Make sure the vehicle always has plenty of petrol.

  3. Crime Prevention

    A. Do not stop if a passing motorist tells you that something is wrong with your vehicle or if someone bumps you from behind. Pull into the nearest service station or well lit public area. Call the police.

    At stoplights, leave plenty of room between your vehicle and the one in front of you in case you must pull away quickly. Always keep doors locked and windows rolled up when driving or when parked. Keep valuables in the trunk or locked glove compartment. Learn emergency vehicles' signals. Police lights are red and blue. Do not stop for flashing white headlights when travelling alone. Do not resist in the rare event that a stranger demands your valuables. Your well-being is more important than your belongings. Always use seat belts. It is the law and may save your life in the event of an accident.

    Do not pick up hitchhikers under any circumstances. Always be aware of the pedestrian traffic around your vehicle. Always park in a well lit area. Have car keys in hand and check in and around the car before entering.

    Do not take short cuts to save time or exit expressways prematurely to save tolls. Tolls are a nominal charge, change is available at many booths, and your safety is most important.

    Use automated teller machines only in busy, unobstructed areas and count your money inside the car with the doors locked.

  4. Stay Secure In Your Vehicle

    A. If your car malfunctions on a major thoroughfare, lock the doors, turn on the hazard lights and wait for the police to arrive. If someone offers help, have them call the police.

    Do not pull over to assist what may appear to be a disabled car, even if someone tries to wave you down. If you have a cellular phone, you may wish to call the police.

    Drive to a service station or store if you need information or directions. Casual street-corner directions are the surest way to get lost.

    These safety tips are general common-sense suggestions from Budget. The safety of you and your passengers is most important. However, remember that personal safety is your responsibility. Do what you think best under the circumstances. Above all, stay alert and be cautious.

  5. What is roadside assistance?

    A. Roadside assistance is free for all inherent mechanical faults as determined by Budget or the authorised repairer. Simply call toll free 1800 656 550 and you will quickly be on your way. Roadside Assistance Cover covers you for events such as Flat Tyre Assistance, Flat Battery Assistance, Vehicle Lockout Service, Lost Key Replacement, Out of Fuel (up to $10 fuel delivery). Without Roadside Assistance Cover, for all other call outs such as those listed above, Standard Roadside Service Fees will apply.